From customer requirement to quote and proposal in one meeting.
STEP 1
Scope
Pick flows, volumes and systems
STEP 2
Quote
Instant SAR price
STEP 3
Share
Branded view, no pricing shown
Value for Presales
Quote in minutes
Scope a deal live in the customer meeting, not days later
One approved price book
No spreadsheet errors, discounts stay controlled
Every deal saved
Reload, adjust and compare deals at any time
Proposal in one click
A short link with the customer's company name
Value for the Customer
Solution architecture
How the AI Contact Center connects to their systems
Call flow simulation
Their own inbound and outbound flows, step by step
Operations dashboard
What management will see after go-live
Built around their goals
The view adapts to each customer's business goals
Secure Access
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SOE×700Apps
Authorized SOE team only
AI Contact Center — scoping & quote
Twelve questions, then a one-time cost, a monthly cost and a twelve-month contract price.
•
Customer profile
Select the customer's industry, current pain points (up to 3) and business goals (up to 3). These shape the executive summary, KPIs and chart suggestions in the internal brief.
Pain points — what hurts today (select up to 3)
Business goals — what they want to achieve (select up to 3)
Customer wording(shown to the customer. Use it when the standard industry words do not fit, for example an equipment supplier in the fitness industry)
Leave a box empty to use the standard words for the industry. To choose the Arabic word too, write it like this: technician / فني
Rename flows for this customer (optional)
1
What direction are the calls?
This shapes everything that follows — the jobs the AI handles, the volume calculation, and whether outbound charges apply.
2
Phone setup
Three ways to connect phones.
The customer brings their own digital telephony (SIP), or their own mobile numbers, or we provide a landline number.
A Grandstream device is required in every case, one per deployment.
Own mobile numbers cannot carry concurrent calls. Carrier charges for calls are not included in any option.
3
Extensions (human agent desktops)
An extension is a desktop seat for a human agent, used in the browser. It does not limit AI capacity. One Grandstream device per deployment is added automatically.
Mobile service — gives human agents access to the platform software on their mobile phones, in addition to their desktop extensions. A human agent seat on mobile instead of desktop. 500 SAR per month flat per deployment, regardless of the number of mobiles. Available for any phone setup.
4
What should the AI do?
A flow is one type of call the AI handles. Add one flow for each type of call the customer needs, inbound and outbound. For each flow, pick the job and the systems it touches. This decides the endpoint connections in Step 6.
Inbound flows
Outbound flows
Human escalation
5
Call volume & voice package
Enter daily volumes. We calculate total monthly minutes and recommend the right voice package.
6
Existing systems & endpoint connections
Built from the flows in Step 4. Each system appears once, however many flows use it. Each external system connection is 250 SAR/month — you pay per system connected, not per workflow. Unlimited workflows within each connection.
7
Concurrent calls
How many calls can happen at the same time. This is a telephony capacity charge. Each concurrent call costs 250 SAR a month. It applies to SIP and to a landline from us. It does not apply to the customer's own mobile numbers, which cannot carry concurrent calls.
8
WhatsApp
Three ways this lands, and they price very differently. WhatsApp is also an endpoint connection (250 SAR/month) in Step 6.
Tick what WhatsApp is used for. Enter how many customers or conversations a month, and how many messages each one needs.
UseConversations a monthMessages each
9
Add-ons and usage charges
Pricing rules changed for sentiment and outbound. The price may differ from your saved version.
Knowledge base (fixed monthly): not included in any package. Each knowledge base is 38 SAR a month. One knowledge base holds up to 500 URLs, 50 text snippets and 25 files (50 MB each; spreadsheets up to 1,000 rows and 50 columns). One is enough for most clients.
Inbound sentiment analysis (optional add-on, per call) — analyses the tone and sentiment of inbound calls. 1 SAR per call, counted only for calls the AI handles. Available only when inbound calls are in scope.
Outbound calls (per call) — 1 SAR per outbound call. Sentiment analysis is included, with no separate sentiment charge. Counted from the outbound calls a day and the working days in Step 5. This charge can be waived as a sales concession.
Dashboard / admin panel is required in every deal. It costs 100 SAR per user per month, with a minimum of one user. A customised dashboard is a one-time 700 SAR charge. It delivers up to 7 custom KPI charts tailored to the customer's business goal and active flows — for example, calls by hour, no-show rate trend, or cost per AI-handled call.
10
700Apps CRM optional upsell
If they need a CRM and chose "Use 700Apps CRM" in Step 6, this is where the subscription is configured. Taking the 700Apps CRM drops the CRM endpoint connection to zero.
Select the CRM features the customer needs. These appear in the internal brief under CRM requirements.
CRM feature requirements (select all that apply)
11
How to present it
The commitment discount comes off the monthly charges only. Setup, hardware and usage charges are always billed in full.
Rate card — Voice AI packages & pricing
Every figure in this tool is read from the rate card above, converted at 1 USD = 3.76 SAR. The package your scope lands on is
highlighted as you answer. The assumptions panel beside the quote lists items that need written confirmation; it prints with the
quote so no number reads as firmer than it is.
